Protecting the privacy of your information matters to Northmores.
Information we may collect from you
To facilitate your interest in Northmores we may collect and process the following data about you:
Personal data only when you actively enquire about our services:
- Name, place of work, position / role;
Contact information including email address;
Your interests and motives regarding the services we provide;
Your computer IP address;
The method in which you found our website;
Relevant information stored in third party cookies.
The information that is processed about you is dependent on the purpose and channel of your enquiry – this includes:
- Enquiries for more information about Northmores;
Enquires for services offered by Northmores;
Details with respect to projects on which we are working.
How we will use your information
We will use the information held about you for the purposes for which it was provided to us as stated at the point of collection (or as may be obvious in the context of collection). Your personal data will be used by us in the following ways:
- To respond to your enquiries;
To forward to other client / team members;
To send you information you have requested;
To improve our business and the service we provide;
To facilitate any interest in a career at Northmores.
We do not collect or compile personal data for release or sale to outside parties for consumer marketing purposes or host mailings on behalf of third parties.
We must have a legal reason to process your personal information. Your information will usually be processed to meet our legitimate interest to facilitate your interest in our business. In those few cases where your consent is required, this will be communicated to you at the point of collection.
Information storage and retention
We have in place security measures to protect the security of your personal information and keep it confidential. We review these measures regularly to make sure they remain appropriate. We cannot guarantee the security of any third-party application you may use to transmit your data (for example, internet browsers).
We may share the relevant data pertaining to the specific project or services provided to you by Northmores outside of the United Kingdom (UK). Where your personal information is to be transferred outside the UK we will take reasonable steps to ensure that appropriate safeguards and consents are put in place to protect your information.
We will keep your personal information for at least as long as we have a relationship with you. When deciding how long to keep your personal information after our relationship with you has ended, we take into account our legal, regulatory and professional obligations.
Disclosure of your information
We may disclose your personal data to any member of our group who need access to that information to assist you with the purpose of your enquiry or services we provide.
We may also disclose your personal data to third parties:
- that are engaged by us to provide services to us, in which case we will require those parties to keep that information confidential and secure and to use it solely for the purpose of providing the specified services to us;
if we or substantially all of our assets are acquired by a third party, in which case personal data held by our site will be one of the transferred assets;
if we are under a duty to disclose or share your personal data to regulatory or law enforcement agencies.
Links to other sites
Our site may, from time to time, contain links to other websites, mainly those of our partners and clients, but also those of other third parties. Please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
You have rights regarding your personal information, including the right to access, correct, delete, restrict or object to our use of it. We would encourage you to inform us if the information we hold about you is no longer accurate. We may need extra information from you to deal with any request. If you would like to discuss or exercise these rights, please contact us at firstname.lastname@example.org. If you do not want us to process your data, then we may not be able to facilitate your interest in our business.
In the event that you have cause for complaint please contact us and we will follow up with you to resolve this. If you have a data privacy related complaint, you also have the option to direct your complaint to the Information Commissioner's Office (ICO).
How to contact us
Questions, comments and requests regarding this GDPR Statement are welcomed and should be addressed to email@example.com.
22-24 Hills Road
This statement is under regular review and was last amended on 30 October 2018.
At Northmores we are committed to safeguarding and preserving the privacy of our visitors.
We update this policy from time to time.
For all data matters and for any queries relating to this document, our Data Controller Dan Thomas, Director who can be contacted on +44 (0)1223 327 232 or via email on firstname.lastname@example.org.
We gather information about your general internet use by using the cookies. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.
You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the ‘settings’ section of your computer. For more information please read the advice at www.allaboutcookies.org.
Information that we collect
We may collect data about you when provided by you via personal, face to face contact and/or email or telephone interactions with employees of Northmores. Examples of the types of personal data we may hold:
- Your name;
The organisation that you work for;
The sector or sectors in which you work;
The region in which you work;
The type of projects which your organisation undertakes;
Your job title;
Your email address;
Your work and mobile phone numbers.
In running and maintaining our website we may collect and process the following data about you:
Aggregated data – i.e. data from cookies and log files that provides us with information about your use of our site including details of your visits such as pages viewed. Such information includes traffic data, location data and other communication data.
Information provided voluntarily by you. For example, when you request further information or sign up to our mailing list.
Our site uses Google Analytics for tracking and reporting of site performance. You can opt out here. You can set your browser not to accept cookies.
Use of your information
Some processing may be necessary where we believe we have a legitimate interest:
Where you have previously procured or have been directly involved in the procuring our services. We may provide to you details of similar services that you may be interested in
Where we have collected your details at meetings, or via an introduction from an existing contact and feel that you may be interested in our services
Whenever we process data for the above purposes we will ensure that we always keep your Personal Data rights in high regard and take account of these rights. You have the right to object to this processing if you wish.
We may use third-party data processors to process and store your data.
Storing your personal data
Your data will be stored in our database and may be accessible by employees of Northmores where it is necessary for them to undertake their duties with regard to projects / business development.
We keep your personal data for no longer than reasonably necessary but may be for a period of up to 12 years beyond the end of a contract under seal, where details need to be kept for 12 years for legal purposes, including warranties.
Right to be forgotten
If you wish to exercise your right to be forgotten, please email email@example.com and we will remove all data relating you from our databases and systems.
You can email firstname.lastname@example.org from the email address that you wish to unsubscribe, and we will manually remove your email address from the communications list.
Third party links
Exercising your rights or making a complaint
To exercise all relevant rights, queries or complaints please contact our Data Controller:
Tel: +44 (0)1223 327 232
You have the right to lodge a complaint with the Information Commissioners Office on 0303 1231 113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.
This policy is under regular review and was last amended on 30 October 2018.
© Northmore Associates Ltd t/a Northmores
Northmore Associates Ltd t/a Northmores is a limited company registered in England & Wales Reg No. 02267438. Registered office 22 Hills Road, Cambridge, CB2 1JP.